JULY 9, 2023

If it is necessary for the safety of your pet and the groomer/stylist, muzzles, elastic collars, slings, straps etc. will be humanely used. You must inform us if your pet bites or has ever bitten any person or animal.

I am aware that if my pet does not respond to the groomer/stylist and remains still during the grooming session, accidents can happen such as nicks from clippers, scissors or toenail trimmers.

If you arrive early to pick up your pet and they are still being groomed. Please do NOT talk to them or allow him/her to see you! An Excited pet can be dangerous to work on. We reserve the right to end the grooming session even if the groom is not completed and the full grooming price will be charged. For the pet to properly respond to the groom, it is essential that the pet be alone with the groomer/stylist. and the clients will not assist in the grooming unless requested to do so.

The client assumes all liabilities, financial or otherwise, for the behavior and health of their pet. The groomer will be held harmless from damages, loss or claims arising from any known or unknown preexisting condition of the pet.

The client will advise us of any allergies, sensitivities, or preexisting medical conditions so we can avoid aggravating these situations. Products not labeled for use on animals can be used on animals but only with the client's permission. Please let us know of any prior grooming history you or your pet have not found satisfactory. We want to avoid repetition of poor or unpleasant experiences or situations.

The Dirty Wiggler Seaside S'paw understands that some dogs are extremely sensitive to certain grooming procedures such as nail trimming and/or ear cleaning. It is not our intent to cause your dog discomfort. Although these routing procedures are normally performed for the wellbeing of the dog, we will not continue with any grooming procedure that will cause pain, discomfort to the pet or harm to the groomer/stylist. Sometimes for a more sensitive dog, these procedures are best left to a veterinarian.

If fleas are found on your pet, the groomer/stylist will administer a flea bath to eradicate the fleas in order to maintain the spa's sanitation. This is at the groomers/stylist's discretion and at the client's expense. The shampoo is gentle, non-alkaline and hypoallergenic.

Allowing a dog's coat to get matted is not only extremely uncomfortable but dangerous for your dog's health. The groomer/stylist will de-matt the pet (if possible) and there is an extra charge for de-matting. Mats can be difficult to remove, and your pet may receive a “shave down” to remove them. Under these circumstances, a shave down is the only way to allow the skin to receive the necessary oxygen and for new, healthy hair to grow. Charges for the “shave down” or shaving ears and tail if they are matted are determined on a per pet basis. If the client requests the mats be combed out, the groomer/stylist will not do so if it causes the dog undue stress or pain. Excessive de-matting is a painful, time-consuming, and costly procedure that causes extreme discomfort and can aggravate (or cause) skin problems. I am aware that neglect of my pet’s coat can cause problems after grooming/shave down such a clipper/brush irritation, itchiness, failure of hair to re-grow and make my dog prone to sunburn. I am also aware that shaving may expose pre-existing skin conditions.

"Shave downs" or custom cuts that are outside normal breed haircuts will be discussed and the groomer/stylist will perform the cuts to the best of their understanding of the clients' directions and their ability, but no guarantee is made.

Every effort will be made to keep our scheduled grooms running smoothly. A typical dog groom can be completed in 2-3 hours from the time of your appointment. If your pet has behavior issues, skin and/or coat problems, you may be looking at a longer period of time.

Our Groomer(s)/Stylists(s) are trained professionals. We reserve the right to alter or cease any grooming in the event that our staff determines it is in your dog's best interest or your dog displays aggressive behavior. The client understands that we have the right to refuse service to the client's pet anytime for any reason.

We will use extra care and patience for older dogs: however, we will not be held responsible for any reaction due to mental or physical stress of grooming geriatric dogs. If in our judgement, brushing or clipping is determined to cause too much stress to the dog, we will modify or terminate the sessions. Please be sure to notify us of any health conditions that might make your pet uncomfortable during the bathing, drying or clipping phases. Any grooming which takes place on an elderly or frail dog is conducted at your own risk.